Caribbeanhotels.com takes your privacy very seriously and we will not sell your information to any third party. We ask that you read this privacy policy carefully as it contains important information about what to expect when Caribbeanhotels.com collects personal information about you and how Caribbeanhotels.com will use your personal data.

Caribbeanhotels.com is owned by Tour Services Inc., a company duly incorporated under the laws of Saint Lucia.

This policy applies to information we collect about visitors to our website and people who do business with us.

  1. Information we collect about you

When you do business with us we collect the following information from you:

1.1.     Name;

1.2.    Postal address;

1.3.    E-mail address;

1.4.    Telephone number

1.5.     Credit card number, expiry date & CCV number;

Occasionally we may receive information about you from other sources such as credit reference agencies which we will add to the information which we already hold about you in order to help us provide services.

  1. How we will use the information about you

We gather this information to allow us to provide the services requested. The relevant information is then used by us, our agents and sub-contractors to provide you with statements of your account and to communicate with you on any matter relating to the conduct of your reservation and the provision of the services in general. We may also contact you about other services that we think may be of interest to you within our line of services.

From time to time we may provide your information to our in-house customer service agents for re-search and analysis purposes so that we can monitor and improve the services that we provide. We or our agents and sub-contractors may contact you by post, email or telephone to ask you for your feedback and comments on our services.

  1. Marketing

We may also wish to provide you with information about special features of our website or any other service or products that we think may be of interest to you. If you would rather not receive this information, please send a blank email message to marketing@caribbeanhotels.com If you agree to us providing you with marketing information, you can always opt out at a later date.

  1. Our use of cookies and other information-gathering technologies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity. For further information about cookies visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function if you remove cookies from your browser.

  1. How we protect your information

We have put in place the following security procedures and technical and organisational measures to safeguard your personal information: (e.g. firewalls, browser certification technology, encryption, limited access, use of passwords PCI certification etc.).

We will use all reasonable efforts to safeguard your personal information. However, you should be aware that the use of the Internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal information which is transferred from you or to you via the Internet.

  1. Access to your information and updating and correcting your information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please send an email to marketing@caribbeanhotels.com or send a letter to The Marketing Manager, Tour Services Inc, Hewanorra House, Trou Garnier Financial Centre, Pointe Seraphine, Castries, Saint Lucia.

We want to ensure that your personal information is accurate and up to date. If any of the information that you have provided to Jamaicatours.com changes, for example if you change your email address, name or payment details, or if you wish to cancel your registration, please let us know the correct details by sending an email tomarketing@caribbeanhotels.com or by sending a letter to The Marketing Manager, Tour Services Inc, Hewanorra House, Trou Garnier Financial Centre, Pointe Seraphine, Castries, Saint Lucia. You may ask us, or we may ask you, to correct information you or we think is inaccurate, and you may also ask us to remove information which is inaccurate.

  1. Sale of business

If Caribbeanhotels.com’s business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.

  1. Your consent

By submitting your personal information you consent to the use of that information as set out in this policy.

  1. Changes to privacy policy

We keep our privacy policy under regular review. If we change our privacy policy we will post the changes on this page, and place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. This privacy policy was last updated on May 14, 2014.

  1. How to contact Caribbeanhotels.com

We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an email to contactus@caribbeanhotels.com.

  1. Links to other websites

Our website contains links to other websites. This privacy policy only applies to this website. Therefore, when you click on the link to other websites you should read their own privacy policies.

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Tel: 1-866-369-0575